How to Download and Use the GOtv App for Android Devices
Download GOtv App: How to Manage Your GOtv Account on Your Phone
Do you want to enjoy the best of entertainment, sports, and news on your TV without any hassle? Do you want to have more control over your GOtv account and subscription? If yes, then you need to download the GOtv app on your phone. The GOtv app is a handy and convenient tool that allows you to manage your GOtv account, fix errors, pay online, change packages, update your details, and more from one place. In this article, we will show you what the GOtv app is, what it can do for you, how to download and install it on your device, and how to use it to manage your account. Let's get started!
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What is GOtv App?
The GOtv app is a mobile application that is designed by MultiChoice Support Services (Pty) Ltd, the company behind GOtv, DStv, and SuperSport. The app is available for both Android and iOS users and can be downloaded for free from the Google Play Store or the App Store. The app is compatible with devices that run on Android 5.0 or higher or iOS 11.0 or higher.
Features and Functions of GOtv App
The GOtv app has many features and functions that make it easy and convenient for you to manage your GOtv account on your phone. Some of these features and functions are:
Check your balance: You can view how much you owe or have, pay your bills, and always stay connected.
Manage your account: You can manage your personal info, privacy settings, upload a profile photo, and so much more.
Change or upgrade your package: You can change or upgrade your package to suit your entertainment needs by exploring the different GOtv entertainment package channels.
Fix errors and reset your decoder: You can easily fix common errors on your GOtv decoder and reset it to stay watching. You don't even need to log in to the app to do this.
Update your details and privacy settings: You can update your details such as your name, email address, phone number, etc. and also protect your information and privacy with a single click.
Benefits of Using GOtv App
Using the GOtv app has many benefits for you as a GOtv subscriber. Some of these benefits are:
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Convenience: You don't have to visit a physical outlet or call customer care to manage your account. You can do everything from the comfort of your phone.
Speed: You don't have to wait for long queues or delays to get things done. You can pay your bills, change your package, fix errors, etc. in a matter of minutes.
Savings: You don't have to spend extra money on transport or airtime to manage your account. You can use the app for free as long as you have an active internet connection.
Security: You don't have to worry about losing your account details or exposing them to fraudsters. You can secure your account with a password and also encrypt your data in transit.
How to Download and Install GOtv App on Your Device
If you want to download and install the GOtv app on your device, you need to follow these simple steps:</ For Android Users
If you have an Android device, you can download and install the GOtv app by following these steps:
Open the Google Play Store app on your device.
Search for "GOtv" in the search bar.
Select the app with the GOtv logo and tap on "Install".
Wait for the app to download and install on your device.
Open the app and accept the terms and conditions.
Log in with your GOtv account details or create a new account if you don't have one.
Enjoy using the app to manage your GOtv account.
For iOS Users
If you have an iOS device, you can download and install the GOtv app by following these steps:
Open the App Store app on your device.
Search for "GOtv" in the search bar.
Select the app with the GOtv logo and tap on "Get".
Enter your Apple ID password or use Touch ID or Face ID to confirm.
Wait for the app to download and install on your device.
Open the app and accept the terms and conditions.
Log in with your GOtv account details or create a new account if you don't have one.
Enjoy using the app to manage your GOtv account.
How to Use GOtv App to Manage Your Account
Once you have downloaded and installed the GOtv app on your device, you can use it to manage your GOtv account in various ways. Here are some of the things you can do with the app:
How to Log in to Your GOtv Account
To log in to your GOtv account, you need to follow these steps:
Open the GOtv app on your device.
Tap on "Log in" at the bottom of the screen.
Enter your email address or phone number and password that you used to register your GOtv account. If you forgot your password, tap on "Forgot password?" and follow the instructions to reset it.
Tap on "Log in" again to access your account.
How to Check Your Balance and Pay Your Bills
To check your balance and pay your bills, you need to follow these steps:
Log in to your GOtv account using the app.
Tap on "Account" at the bottom of the screen.
You will see your current balance, due date, package, and payment options. You can also view your transaction history by tapping on "View History".
To pay your bills, tap on "Pay Now" and choose your preferred payment method. You can pay using credit/debit card, mobile money, bank transfer, or voucher. Follow the instructions to complete your payment.
You will receive a confirmation message once your payment is successful. You can also check your balance again to see if it has been updated.
How to Change or Upgrade Your Package
To change or upgrade your package, you need to follow these steps:
Log in to your GOtv account using the app.
Tap on "Account" at the bottom of the screen.
You will see your current package and a list of other packages available. You can also compare the channels and prices of different packages by tapping on "Compare Packages".
To change or upgrade your package, tap on "Change Package" and select the package you want. You will see the amount you need to pay for the new package. Tap on "Pay Now" and choose your preferred payment method. Follow the instructions to complete your payment.
You will receive a confirmation message once your payment is successful. You can also check your package again to see if it has been updated.
How to Fix Errors and Reset Your Decoder
To fix errors and reset your decoder, you need to follow these steps:
If you are experiencing any errors or issues with your GOtv decoder, such as no signal, E16 error, etc., you can use the app to fix them. You don't even need to log in to do this.
Open the GOtv app on your device and tap on "Fix Errors" at the bottom of the screen.
You will see a list of common errors and their solutions. Tap on the error that matches your situation and follow the instructions to fix it.
If the error persists, you can try to reset your decoder by tapping on "Reset Decoder" at the bottom of the screen.
You will need to enter your IUC number, which is a 10-digit number printed on a red sticker under your decoder. You can also scan the barcode with your phone's camera to enter the number automatically.
Tap on "Reset Decoder" again and wait for a few minutes for your decoder to reboot and clear the error.
How to Update Your Details and Privacy Settings
To update your details and privacy settings, you need to follow these steps:
Log in to your G